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Shipping policy
Every print is created with care and shipped securely to ensure it reaches you in perfect condition. Below you’ll find everything you need to know about shipping, delivery times and packaging.
UK Shipping
Standard UK delivery: £4.99
Free UK shipping when you buy two or more prints
Orders are shipped using Royal Mail or an equivalent tracked courier service.
Estimated delivery times:
3–5 working days
These timeframes may vary during busy periods.
International Shipping
We ship worldwide.
EU Shipping:
Flat rate: £14.99
Delivery typically 6–10 working days
Rest of World:
Flat rate: £23.99
Delivery typically 8–14 working days
Customs or import duties (if applicable) are the responsibility of the customer.
Packaging
To ensure your map arrives safely:
UK:
A3 prints are shipped flat in a protective PVC sleeve in a rigid, reinforced C3 mailer.
A2 prints are shipped rolled in a protective PVC sleeve inside a 460×76mm cardboard tube.
International:
All prints are shipped rolled in a protective PVC sleeve inside a 460×76mm cardboard tube.
All prints are handled with care to prevent bending or damage in transit.
Order Processing Time
Orders are typically dispatched within 3-5 working days.
You will receive an email confirmation once your order has shipped.
Please get in touch if you have an urgent request and I will work with you to resolve it. A Rush fee may be applicable.
hello@londonillustratedmap.com
Delivery Issues
If your order hasn’t arrived within the expected timeframe, or if your item arrives damaged, please contact me at:
hello@londonillustratedmap.com
Please include your order number and (if applicable) photos of any damage so I can help resolve the issue quickly.
Lost or Delayed Parcels
If a parcel is delayed or appears lost, I will work directly with the courier to investigate. A replacement or refund will be arranged where appropriate.
Contact
For any questions about shipping, delivery times, or international orders, feel free to get in touch: